our process

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our process

Built to be transparent at every turn

Each stage has a clear owner, a clear output and a clear point where you sign off before we move on.

Week 1

Discovery & Site Survey

01

We visit the site, measure everything that matters, and listen to how the space needs to perform day to day.

  • On-site measurement and condition report
  • Brand, workflow and footfall workshop
  • Budget alignment and feasibility notes
Signed survey pack & briefYou receive
02
Weeks 2–4

Design & Technical Drawings

Concepts become buildable drawings. You review renders, materials and finishes before a single panel is cut.

  • 2D plans, elevations and 3D renders
  • Material, lighting and finish schedule
  • Structural and M&E coordination
You receiveApproved drawing set & spec
Weeks 4–8

Fabrication

03

Joinery and metalwork are produced in our workshop under controlled conditions — quality you can inspect before install.

  • In-house joinery and CNC machining
  • Hardware and finish samples for sign-off
  • Progress photos shared weekly
Completed fit-out componentsYou receive
04
Weeks 8–10

Installation On Site

Our fitting teams work out of hours where needed to keep your business trading. Clean, quiet, accountable.

  • Dust-sealed zones and daily clean-down
  • Out-of-hours and weekend installation
  • Dedicated site supervisor on call
You receiveInstalled and dressed space
Week 10+

Handover & Aftercare

05

We walk the space with you, snag together, and hand over manuals, warranties and a direct line for anything that follows.

  • Joint snagging and sign-off walk-through
  • Operation and care documentation
  • 12-month defects response window
Snag-free handover & warrantyYou receive

Why It Feels Different

Principles that hold the whole project together.

Fit-outs go wrong when communication slips. So we've built our process around four commitments that keep you in control the whole way through.

One point of contact

A single project lead from discovery to handover — no being bounced between departments.

Programme you can see

A live schedule with milestones, dependencies and trades, shared and updated every week.

Fixed-price certainty

Once drawings are signed off, the price is locked. Scope changes are quoted before work starts.

Documented sign-offs

Every stage ends with a written approval. Nothing progresses until you sign it off.

Ready to start stage one?

Book a free site survey and discovery session. We'll bring measuring tapes, fresh eyes and honest feasibility advice — no obligation.

book a site survey